IT Support Rebels

"Our Philippines office was closed due to Covid. We had thousands of customers orders that needed to be manually entered from Zen Desk into our fulfillment tool. MTS staffed 3 people within 24 hours for around the clock assistance entering orders. This resulted in Millions of dollars in sales for our firm that we were able to fulfill” - Chad Ghosn, CTO, AMMEX

Seattle, Washington.

"Phil and his team, in combination of UMMHC staff, took on the daunting task of modernizing the entire IT Infrastructure at UMMHC to support our patients more effectively and to enable the delivery of Epic. Everything from the endpoint devices to the Data Center hardware, and everything in between, was upgraded and reconfigured. Throughout their time at UMMHC, they have been a true steward to our customers and have always drove decisions with UMMHC and its patients in the forefront. The team taking our mission to heart is in large part the reason why we were able to accomplish so much in such a short amount of time.”

-Mike Bosselman, AVP IT

"As I am sure you have heard we had an excellent cut over to the Cerner Pathnet System. You did indeed send Cerner’s A team. I’d like to acknowledge the outstanding work done… Alex Penrose dedicated [herself] to the task of ensuring we had a successful implementation that was on time… were critical to overcoming a number of significant challenges and never lost sight of our shared objective to deliver the highest quality care possible to our patients." CIO of Memorial Sloan Kettering to President of Cerner Corporation

"MTS has been providing staff to augment our IT Help Desk for several years. Covid created an emergency situation for us needing nights and weekend Help Desk staff around the clock. MTS was able to staff our desk on nights and weekends in an emergency situation within a few days. MTS continues to handle all our weekend Help Desk calls.”

-Ed Kroschinski, VP IT