Our team has decades of knowledge and experience working with customers developing and executing IT strategies, managing selection processes, and negotiating contracts. Our focus is to ensure that our customers develop a winning strategy and leverage external consulting services, where needed, to improve their market position and meet the business objectives of their organization.
C-Level IT Talent Consulting
We provide key leadership for customers needing interim or permanent staff in these positions. Our network of talent includes leaders that have served across a variety of industries for all different sizes of customers and environments.
Infrastructure Leadership CIO, CTO and Directors
We strive to bring the experience to our customers that will drive savings, reduce risk and ensure that the technology environment is stable and built to support the growing and changing needs of our customers.
We help customers implement technologies to improve the patient experience and outcomes. Our capabilities includes Infrastructure and applications specialists.
Infrastructure Architecture, Engineering & Execution specific to Healthcare providers utilizing Epic or Cerner EMR Platforms (Hosted, on-premise or cloud)
Unified Communications Consulting including alphanumeric paging modernization
Clinical Information Systems Technical Leadership
Deployment Specialists with both EPIC and Cerner
Our Healthcare infrastructure team provides complete end to end services to prepare and roll out a new healthcare EMR system across the enterprise. These services include network, computer environment, workstation readiness, virtual desktop/workstations, Citrix environment rebuild/readiness, service management readiness, database rationalization, and performance tuning. Our healthcare application capabilities focus on the two largest EMR systems, Epic and Cerner.
Our project delivery approach is to ensure the right level of governance and methodology to meet the needs of our customers. We have expertise in delivering technology projects in infrastructure, applications, and operations including the following and more:
Data Center Migrations, Refresh, and Consolidations
Infrastructure Modernization and Refresh Program Management
Network Design and Program Management
ITIL & ITSM Program Management and Deployments
We specialize in delivering certified Project Managers and Scrum Masters that understand best practices and standards in both waterfall and agile methodologies.
We have years of expertise in both ITIL processes and platforms such as ServiceNow, Remedy ARS, and Jira.We offer the skills needed for our customers to address:
ITSM tool evaluation and selection
ITSM platform requirements and set-up
IT Process definition, requirements, mapping and enablement
End User access and presentation
Service workflow mapping and enablement
Service workflow automation
Service level key performance indicator mapping, notification and reporting
Dashboards & reporting
ITSM Platform integration requirements (single or bi-directional)
ITSM continual improvement and growth
Vendor management implementation
Asset Management implementation
Our approach is to understand your goals, evaluate your current state, identify gaps and propose a mitigation path.We want to ensure you are driving efficiencies with your IT processes and workflows while taking full advantage of the functionality and automation offered by your chosen platform.