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I recall a time when I was selling IT services in Austin. We were in a professional building, attempting to conduct an assessment for a CPA firm. Typically, we ask the IT liaison to log in to the server (so we don’t know the password), allowing us to check updates, backups, storage, and other...

Arguably, one of the biggest problems about migrating to a pure cloud solution, such as Azure or Windows 365, is the insidious little beast known as data creep. What happens is that most law firms and CPAs never migrate old files, emails, and image files to archive storage. This creates a problem...

Last week, I had an opportunity to attend the Xchange IT Support Conference organized by technology management professionals for IT management professionals. The event congregated a cross-section of diverse leaders in technology trends. Equally, one of the lead conversations on AI has captured...